RETURNS  POLICY

Refunds are not available.
A refund will be accepted only in case we think it is really needed and after proofs that we will ask.

EXCHANGES

We accept only SIZE exchanges , items must be post stamped within 48 hours of receiving your order and any received thereafter may be denied.
Items must be returned in their original condition including tags, shoe boxes and sanitary labels. Once LOLITΛ’S  has received your returned package, all returned items will be inspected before an exchange is issued. LOLITΛ’S reserves the right to deny an exchange if items are returned used, soiled, worn or damaged in any way or have any form of perfumes or scents on the fabric and they will be returned to sender. You will be notified via email if your returned item is not suitable for an exchange.
The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail, as any returned items that are not received by LOLITΛ’S will not be issued an exchange. We also recommend that customers ask for proof of postage at the time of posting returned items.
Please note that the international shipping costs that LOLITΛ’S  provide do not reflect the cost of return shipping from countries outside of Albania. It is the responsibility of customers to enquire about the cost of return shipping from their country back to Albania as this fee is in no way covered by LOLITΛ’S . For further information, please contact our customer care team at :
Info@lolitasofficial.com
Please allow 5 business days for an exchange to be processed from the date that the returned item is received by LOLITΛ’S .
ALL EXCHANGE PRODUCTS MUST BE SHIPPED BACK TO US WITH TRACKING NUMBER WITHIN 48 HOURS.

RETURN ADDRESS
All orders should be returned to the address below. Please note that the goods are your responsibility until they are returned to LOLITΛ’S . LOLITΛ’S will not issue an exchange on item/s that are not received or are lost in transit.
LOLITΛ’S OFFICIAL
RR. MUHAMET GJOLLESHA , ZONA 21 DHJETORI
TIRANA , ALBANIA
CONTACT +355682040140
Shipping is non-refundable except in cases where we may have made an error.

ITEMS ON SALE

Sale Items cannot be returned for a refund or exchange. Any Final Sale Items which are returned will be refused upon delivery and returned to sender.

ACCESSORIES & SWIMWEAR

We do not accept returns for accessories & swimwear for sanitary reasons.